RETURNS - REFUNDS AND EXCHANGES
We encourage you to carefully review all products before making a purchase, as we do not accept returns, refunds, or exchanges on any items.
Can I return or exchange items on Final Sale or Promotions?
All sales are final. We do not offer refunds or exchanges under any circumstances.
How do I return a damaged item?
If you receive a damaged, defective, or mismatched item that does not match the listing description, or if you receive the wrong item altogether, you may request an exchange within 15 days of delivery. Please contact our customer service if you have any questions or concerns about returns, refunds, or exchanges.
We appreciate your understanding and cooperation with our returns, refunds, and exchanges policy. If you have any questions or concerns, feel free to reach out to our customer service team.
Still need help?
Our In-Store Customer Service Team is ready to help! Whether you have questions, or concerns, or need assistance with anything, don’t hesitate to reach out to us.
- Email: jlvancouver2handshop@gmail.com
- Phone: +(604) 558 - 2119
We're here for you!
Let me know if you need any more help!