full-width
Frequently Asked Questions
Shopping at JL VANCOUVER
How can I find a store location?
- Please click here for our store locations.
What are your store hours?
- Please click here for our store hours.
How does JL Vancouver Thrift Store determine the value or price of items?
- JL Vancouver Thrift Store pricing standards take into account factors such as quality and condition, seasonality, brand name, uniqueness and rarity.
Do you sell gift cards?
We are happy to advise you that we do offer Gift Cards for purchase at the JL VANCOUVER Thrift Store location.
- Save $3 when you buy a $30 gift card
- Save $6 when you buy a $60 gift card
- Save $15 when you buy a $100 gift card
Do you have any discounts, coupons & promotions?
- GIFT CARD
Buy 5 times get %10 off your next purchase
Buy 10 times get 20% off your next purchase
- DISCOUNTS
Monday - Tuesday: 30% OFF
Wednesday: 10% OFF
Shipping and tracking
- You can follow your package online all the way to your shipping address when our uploads tracking information.
Can I request a refund or exchange?
- All purchases are final sales. Please be certain of your purchase:
- NO REFUNDS - NO RETURNS - NO EXCHANGES
Do you get a coupon when you donate?
- We greatly appreciate our generous donors, that’s why you’ll receive a Donor Thank You coupon for 10% Off your next purchase. Please note these coupons are only applicable at our participating locations.
Does The JL VANCOUVER Thrift Store offer a senior’s discount?
- We love our seniors and offer 10% off every Wednesday at our store location to every guest aged 60 years and older with a valid ID. Please note that this discount cannot be combined with any other promotional offer.
I want to volunteer at one of your locations. How do I do this?
- To apply for volunteer opportunities at our locations, please visit our Volunteer Page to download our Volunteer Registration Form. This form should be filled out and taken into the store and given to any member of the Store’s Management team for further discussion. For store details, please call (778) 919-3179.
How do I apply for a job?
- To apply for employment opportunities as they become available at our store, please visit our Careers page and email your resume to the email address on the job posting you are interested in. Applications can also be given in person to the Store’s Management team for further discussion. For store details, please visit our Careers page.
Where do I submit job-related questions or check on the status of an application?
- Please submit questions or inquiries to jlvancouver2handshop@gmail.com or call 1-604-558-2119.
What are the benefits of thrifting?
- Thrifting keeps clothing in use for longer and saves money, which can help limit wasted resources through decreased demand for new products. Reduce chemical pollution.
