Frequently Asked Questions
Click here for our store locations.
Monday-Friday: 10:30 AM - 7:00 PM, Saturday-Sunday: 11:00 AM - 6:00 PM.
We consider quality, condition, seasonality, brand name, uniqueness, and rarity when pricing items.
Yes! Gift cards are available at our store:
- Save $3 on a $30 gift card
- Save $6 on a $60 gift card
- Save $15 on a $100 gift card
GIFT CARD:
- Buy 5 times get 10% off your next purchase
- Buy 10 times get 20% off your next purchase
DISCOUNTS:
- Monday - Tuesday: 30% OFF
- Wednesday: 10% OFF
You can follow your package online all the way to your shipping address when we upload tracking information.
- All purchases are final sales. NO REFUNDS - NO RETURNS - NO EXCHANGES
We greatly appreciate our generous donors. You’ll receive a Donor Thank You coupon for 10% off your next purchase (applicable only at participating locations).
We offer 10% off every Wednesday to guests aged 60 years and older with a valid ID. Not combinable with other promotions.
To apply for volunteer opportunities, download our Volunteer Registration Form from our Volunteer Page and submit it to any Store Management member. For store details, call (778) 919-3179.
Visit our Careers page and email your resume to the address listed on the job posting. Applications can also be given in person to the Store’s Management team.
Please submit inquiries to jlvancouverthriftstore@gmail.com or call 1-604-558-2119.
Thrifting keeps clothing in use longer, saves money, reduces demand for new products, and lowers chemical pollution.
Yes, we accept a variety of items including shoes, bags, home goods, and small household items. Please check our donation guidelines for details.
Yes, select items can be purchased online through our website. Shipping fees may apply.
Yes, all items are carefully checked for quality and cleanliness before being put on display.
Yes, our staff can assist with finding items, recommendations, and styling advice in-store.
full-width
